We are not affiliated with the government at all. We are a third party that built a software solution specializing in completing the documents needed for a passport correctly every time!

No, our fee is a third-party fee specifically for our service of generating the documents for you.

Most documents are prepared within minutes of you submitting all your information and can be found within the customer portal.

If you would like to request a refund feel free to email us explaining your situation and one of our customer service agents will reach out to you.

Having your passport documents prepared correctly means you don't have to worry about your application being denied because you failed to fill in a necessary field or small detail.