Our Data Collection & Use Policy ("Policy") is effective as of August 15, 2021.
This Policy sets forth how Passport Doc Pros LLC, a Wyoming limited liability company (“We” or “Us"), collects and uses the information you provide to us and certain other information that we automatically collect through your access and use of Passportdocpros.com (“Website”), or through any communications with us generally.
HOW TO CONTACT US
If you have any general questions or concerns about this Policy, you can also email us at
MODIFICATIONS TO THIS POLICY
If we decide at any time to change this Policy, we will revise the effective revision date posted at the top of this Policy and we will also notify you by posting a notice of the change prominently on our home page (we may also elect to notify you upon the next time you log-in to access any of our Websites after the effective date of the change(s)). Failure to opt-out after receiving notice and following the opt-out instructions contained in the notice shall be deemed to be your assent to any such changes.
HOW WE COLLECT PERSONAL INFORMATION
Check-out & Application Data
We collect and store only your email address, physical address and your first and last name (collectively “PII”) during the check-out process. We use the PII we do collect and store as set forth in the remainder of this Policy. All credit card or other billing information you submit is only used for payment processing or fraud prevention and we do not share or disclose your credit card or other billing information with third parties except with our third party payment processor. Any specific credit card or billing information will not be kept on our server logs longer than necessary in order to complete any single transaction, unless you elect that we retain your credit card information for future purchases, or pursuant to any recurring fees required to be paid pursuant to any product(s) we sell, if any.
We collect certain PII with the United States department of state (“Application Data”) in connection with your Passport Application We store your PII and Application Data on our servers indefinitely.
When you provide any PII or other personally identifiable data through any form contained on our Websites in order to contact us, we collect and store this information as expressly set forth in this Policy.
We collect your past purchase history on this Website and on any of our affiliated operated by our parent company Axe Equity, LLC, a Wyoming limited liability company, and bundle such data with your PII. Such bundled information is referred to hereinafter as “Purchase Data.”
Personal Information from Children Under 13
Children under the age of 13 are expressly prohibited from submitting or posting any PII on any of our Websites. If it does come to our attention that any child under the age of 13 has submitted any personal information on any of our Websites, we will delete all such information that we have collected immediately. If you are a parent or guardian and you discover that your child under the age of 13 has submitted any of his or her PII without your permission or consent, we will remove the information immediately upon your request. All requests should be made by email and sent to [email protected]Please include your child's name and a description of the type of information you think he or she may have submitted to our Websites.
HOW WE AUTOMATICALLY COLLECT DATA
When you access our Websites, we may collect and store through our host provider certain data sent automatically by your browser using standard web server logs and automatic data collection tools such as cookies and web beacons. This information may include your IP address, which may tell us your general location information such as your country and sometimes your city, state and/or zip code, the domain name from which you access our Websites, your browser type and language, the pages you access, the date and time you access pages on our Websites and your operating system version. We also may determine what technology is available through your browser in order to provide you with the most appropriate version of any of our web pages.
Cookies & Similar Tracking Technologies
that don't require login, like shared reports, does not set cookies. We reserve the right to monitor your use of our Websites and track you as described in this Cookies policy by the use of any automatic data collection tools at all times and you consent to the use of these tools when you use and access our Websites.
Our Websites use "first-party cookies". (Third-party cookies are cookies that are set by a third-party source other than our Websites.) We also use both "persistent cookies" that remain on your device for the period of time specified in the cookie (these cookies are activated each time you visit our Websites), and "session cookies," which allows us to track your actions on our Websites during a browser session.
The cookies and tracking technologies that may be used on our Websites can be broadly divided into the following categories:
-Necessary cookies help make our Websites usable by enabling basic functions like page navigation and access to secure areas of the Website. Our Websites cannot function properly without these cookies.
-Statistic cookies helps us understand how visitors interact with our Websites by collecting and reporting information anonymously.
First-Party Cookies/Tracking Technologies
A. Website Session Management: enables users to log-in and authenticates a user or in order to store specific user preferences and settings.
Shopping Cart: Cookies and similar tools are used to facilitate shopping cart and e-commerce functionality with the storage and retrieval of items you place in your shopping cart and to facilitate the operation of convenient shopping cart and check-out features.
Google Analytics Services: We may use web analytics services, such as Google Analytics, in order to collect information. This information is collected in the aggregate and may include the number of page visits, duration, sources of traffic, visited pages, preferred sections, keywords used to find our Websites, technical details of visitors’ devices, our visitors’ age, gender, interests, and location. Google Analytics only shows us a unique user ID and does not share your personal information, Google user name or IP address, which means you can't really see and analyze how specific users behave on our Websites. We pass a "first party cookie" onto your browser directly from our Websites when we use Google Analytics. You may opt-out of Google Analytics by using Google's Browser Add-on at https://tools.google.com/dlpage/gaoptout.
Email Retargeting: We may also use tools that help us understand whether users read email messages and/or click on links contained within those messages so that we can deliver relevant
content or product/services offers. Through the use of unique identifiers contained in the URL of tools such as web beacons, we are able to record the exact time that you read our emails, as well as your IP address. Requests to the server to send the additional content typically includes the IP address of the requesting computer, the time the content was requested, the type of web browser that made the request and the existence of cookies previously set by that server, which may be linked to a unique tracking “token”. When you open a promotional email form us whichcontains a tracking pixel, this action is also tracked to trigger the display targeted interest-basedads to you on third party “Ad partner” sites that you visit.
Currently, we do not use any specific third-party cookies on our Websites. III. How To Manage Cookies
You can block our cookies or third-party cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you will not be able to use our Websites in any meaningful manner as intended. Your Internet browser allows you to change your cookie settings in the 'options' or 'preferences' menu of your browser.
Our Data Processors & Subprocessors
A data processor is any third-party that we use to operate our Websites who has or potentially will have access to or process any PII you provide to us or any PII or Purchase Date we collect. These data processors may engage different types of subprocessors to perform various functions. This limited access is incidental to the services being provided by such third parties to us to operate our Websites and no permission or consent is granted by us to use or disclose this information in any manner other than as necessary to provide the applicable services to us or to facilitate any transactions with you. By using our Websites, you affirmatively consent to have that information shared with these third parties for the limited purposes stated herein.
We use the following data processors:
Infrastructure & Data Storage
We use Vultr, Digital Ocean, Cloudflare and Google Cloudto host our Websites and we store collected data on their cloud-based servers.
-Payment Processors. When you purchase anything from this Website, we also share the PII you provide, your credit/debit card or bank account information you provide with third party credit card and payment processors including NMI(which may include fraud screening and/or automated data processors). Any disclosure of this information is necessary to facilitate the specific transaction and will only be used by us for that strict purpose, unless otherwise stated in this Policy.
-Email Marketing Service Providers
We use third party service providers necessary for providing our email marketing services and similar content marketing services to our users.
-Administrative/Customer Service Support
We share our files and some PII we collect through the Websites directly with third party independent contractors that provide customer support and other administrative services on our behalf. We will only contract such third parties for the limited purpose of assisting us to operate this Websites and/or provide support or administrative services in conjunction with any products or services that we may offer through this Website from time to time. This limited access would be incidental to the services being provided by such third party contractors and no permission or consent shall be granted by us to use or disclose this information in any manner whatsoever, other than as necessary to provide the applicable services to us. We require that our independent contractors commit to uphold the privacy of any PII or other information regarding our Website visitors or customers that we may share with them. We will require that each of our contractors agree not to use or disclose any PII, which may be disclosed to or shared with these parties during the course of their duties to us, except as absolutely necessary to perform their duties to us.
-Marketing & Business Consultants
We may share general aggregated website use information, Purchase Data in association with certain PII, or certain PII by itself, that we collect through your use of the Websites with our marketing and/or business consultants (or partners) and any other similar such parties. We do this strictly in order to improve upon any aspect of our marketing strategies, sales practices or upon some other business practice. We may also share this information with third-party website and SEO consultants in order to help improve the functionality or accessibility of the Websites, search engine visibility or to help us increase our web traffic. This limited access is incidental to the services being provided by such third parties and no permission or consent is granted by us to use or disclose this information in any manner other than as necessary to provide the applicable services or responsibilities to us.
Social Media and Plugins
HOW WE USE/SHARE YOUR DATA
Governmental Agency Sharing
We share and disclose your PII and your Application Data with the US Department of State in connection with your application for a passport.
We may provide your PII and Purchase Data as described in this Policy to any of our affiliated business entities that are wholly owned and operated by our parent company, Axe Equity, LLC, a Wyoming limited liability company (“Affiliated Entities”). We may bundle your PII with your Purchase Data and share the same with our Affiliated Entities. Any such separate subsidiary entity shall use, share and disclose your PII and any Purchase Data will be used and protected in the same manner that is strictly in consistent with this Policy.
Past Purchase History
We also bundle certain items constituting your PII with your Purchase Data from any of our Websites. We do not share this bundled information with any third-parties other than as may be set forth in this Policy in connection with the operation of any of our Websites.
Promotional & Informational Use of PII
We use the e-mail address provided by You to send periodic promotional emails about any of our related services through our Affiliated Entities or about any new or upcoming products or services.
Email Marketing Opt-Out
It is our intention to fully comply with the CAN-SPAM Act of 2003. If you no longer wish to have any emails sent to you, please click on the ’unsubscribe’ button at the bottom of any and all emails to opt-out. This does not apply to any transactional based emails sent by us that we are required to send to you and fulfillment of any contractual obligations to deliver any services to you.
Do We Share Your PII or Purchase Data?
We do not directly share or sell any PII or any aggregated or non-aggregated Purchase Data with any advertising agencies, direct marketers, lead generation companies or ad networks. We make every effort to respect the your privacy and purchase history data and we will never sell, license or disclose any PII or any Purchase Data, by itself, or bundled with any Website use information, or other information you provide directly, or that we collect automatically, to any third parties, for any purpose not expressly set forth in this Policy without your prior express written consent.
We may disclose certain PII if i) requested via a subpoena, court order, or local, state, federal or international law enforcement request to release any such information; or ii) in order to investigate and help prevent security threats, fraud or other malicious activity; or iii) to protect our rights or protect our property, or any of the rights of our customers or other third parties.
When you visit our Websites, submit posts on our forums or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. All posts submitted by you on the forums of our Websites shall not be treated as confidential and shall be deemed to be accessible to the general public. You should not transmit any information in your posts that you intend only the intended recipient(s) to read. Notice is hereby given that all messages or electronic data transmitted onto our Websites can and may be read by us, regardless of whether we are the intended recipient of any such message(s).
—CALIFORNIA CONSUMER PRIVACY NOTICE
-Effective Date: August 1st, 2021
-Last Reviewed on: August 1st, 2021
Further, California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of their personal information to third parties for their direct marketing purposes. California law also allows California residents to opt-out of having this information disclosed.
Under California Law SB 27, California residents have the right to receive, up to twice a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. If You are a California resident and desire to make such a request, please contact [email protected] Please include the words "California Privacy Disclosure Request" in the subject line.
Our Websites has collected the following categories of personal information from visitors including California residents within the last twelve (12) months:
Identifiers. Your real name, Internet Protocol address, email address, or other similar identifiers.
Internet or other similar network activity. Information on your interaction with our Websites or any of our PPC sponsored advertisements.
We obtain the categories of PII listed above from the following sources:
Directly from you when you opt-in to sign up to receive more information, or when you purchase any services we offer through any of our Websites.
Perosnal Information does not include:
Publicly available information obtained from government records.
Anonymous or aggregated consumer information.
Information excluded from the CCPA’s scope including health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data, or personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.
How We Use Your Personal Information
We may use, or disclose the personal information we collect for one or more of the following business purposes:
To fulfill or meet the reason you provided the information.
To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your personal information or as otherwise set forth in the CCPA.
To customize, tailor and present to any of our Websites and its contents to you. • To provide you with information, products, or services that you request from us.
To notify you about changes to any of our Websites or any products or about any of our affiliated services through our Affiliated Entities.
To facilitate a transaction with any of our Affiliated Entities through any services or promotions we may offer to you in connection with your use of our Websites.
To offer similar products and/or services to you in the future.
How We Share Personal Information
We disclose your Personal Information to each of our third-party vendors for a business purpose.
We may share your personal information with the following categories of third parties: • Vendors who provide email marketing and general promotions technology; • Vendors who provide to us metrics, trends data and analytics reports;
Vendors who provide sales conversion and user experience technology; • Vendors who provide technology that helps customize your user experience; • Vendors who provide fraud protection technology;
Vendors who provide technology to help us process, track and fulfill orders; and Business Purpose Disclosure
In the preceding twelve (12) months, we have disclosed personal information for the following business purposes:
Performing services on behalf of our business, including facilitating any transactions between you and of our Affiliated Entities, verifying your information, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business.
Sales of Personal Information
In the preceding twelve (12) months, we have not directly sold any personal information. Your California Consumer Rights
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights as set forth below.
Information Disclosure and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
The categories of personal information we collected about you.
The categories of sources for the personal information we collected about you. • Our business or commercial purpose for collecting or selling that personal information. • The categories of third parties with whom we share that personal information.
The specific pieces of personal information we collected about you (also called a data portability request).
Deletion Request Rights
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code §1546 et. seq.).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
Exercising Your California Consumer Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by sending a message to [email protected] Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Please note that we cannot respond to any request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Verifiable Request Response Time
We shall respond to a verifiable consumer request within forty-five (45) days of its receipt. If we need more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
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THIRD-PARTY PRIVACY PRACTICES
HOW WE PROTECT DATA
We take the security of your data very seriously. All traffic between your browser and our servers is encrypted during transmission using Secure Sockets Layer (SSL) encryption.
However, we make no guarantee, warranty or representation that any information provided through our Websites will remain secure at all times from any illegal or unauthorized access of any data including any PII or Purchase Data by third parties. We will report any unauthorized access to your information promptly upon discovery, and we will use our best efforts to remedy any security vulnerability that contributed to unauthorized access.
Information Storage And International Transfer
Any PII and all other information that we collect on any of our Websites will be stored and processed in our servers located in the United States. If you reside outside the United States, you consent to the collection, transfer, storage, and processing of any information from your country to the United States.
How to View Your PII
You can request any PII at any time and can view all Purchase Data by emailing us at [email protected]
Upon any acquisition, merger, sale or other change of control of our business/organization, we reserve the right to transfer any PII you have submitted to our Websites as part of the property owned by us to our successor resulting from such merger, acquisition, sale, etc. In the event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, We reserve the right to transfer your PII to protect any of our rights or as required by law.
Passport Doc Pros is not affiliated with the US Government